问答题
·You have recently bought the swimming pool advertised below and were very disappointed with the product.
·Then using all your handwritten notes, write a letter of complaint to the company.
·Write 120-140 words.
·Then using all your handwritten notes, write a letter of complaint to the company.
·Write 120-140 words.
【正确答案】Dear Sir or Madam,
I'm writing to complain about one of your pools I bought several weeks ago after seeing your advertisement in Leisure magazine.
There are so many differences between your description in the advertisement and the pool when in actual use.
Ⅰ Instead of being easy to install, I had to call a plumber to repair leaks which resulted in the damage of the floor.
Ⅱ Far from being excellent, the filters didn't work properly and green algae grew in it within a week.
Ⅲ What's worse, the adjustable current setting got stuck on the highest speed.
I've called your service hotline several times but nobody answered and no one responded to the numerous messages I've left. Therefore, I would like a full refund and compensation for the damage to my floor
Yours faithfully,
John Clinton
I'm writing to complain about one of your pools I bought several weeks ago after seeing your advertisement in Leisure magazine.
There are so many differences between your description in the advertisement and the pool when in actual use.
Ⅰ Instead of being easy to install, I had to call a plumber to repair leaks which resulted in the damage of the floor.
Ⅱ Far from being excellent, the filters didn't work properly and green algae grew in it within a week.
Ⅲ What's worse, the adjustable current setting got stuck on the highest speed.
I've called your service hotline several times but nobody answered and no one responded to the numerous messages I've left. Therefore, I would like a full refund and compensation for the damage to my floor
Yours faithfully,
John Clinton
【答案解析】[解析]
1．投诉信常用句型
文中例句重现：I'm writing to complain about one of your...
拓展(1)I am not satisfied with...
拓展(2)...is so disappointed that I...
2．提出要求常用句型
文中例句重现：I would like a full refund and compensation for...
拓展(1)I'd like to have my...be replaced or...
拓展(2)I must therefore insist that...
1．投诉信常用句型
文中例句重现：I'm writing to complain about one of your...
拓展(1)I am not satisfied with...
拓展(2)...is so disappointed that I...
2．提出要求常用句型
文中例句重现：I would like a full refund and compensation for...
拓展(1)I'd like to have my...be replaced or...
拓展(2)I must therefore insist that...