问答题 PART ONE
· You are a sales accountant. You have to admit that you were negligent in confusing Mr. Liu's invoice with another one.
· Write a memo to your manager..
· Telling him Mr. Liu is correct in his complaint
· Admitting that you are responsible
· Making sure that he gets a replacement invoice
· Write 40-50 words on a separate sheet./r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n
To:
From:
Date:
Subject:


【正确答案】To: The manager
From: J. Rhode, Sales Accountant
Date: 20 January 2009
Subject: The complaint from Mr. Liu I have checked our records and I have found that
Mr. Liu is correct in his complaint. I am afraid I was responsible for confusing his invoice with another invoice. I shall make sure that he gets a replacement invoice in the very near future,
【答案解析】