填空题
·Read the article below about employees.
·Choose the best sentence from
the opposite page to fill each of the gaps.
·For each gap 8--12, mark one
letter (A--G) on your Answer Sheet.
·Do not use any letter more than
once.
{{B}}A CONDENSED EMPLOYEE LIFE CYCLE{{/B}}
An employee life cycle is the steps
the employees go through from the time they enter a company until they leave.
Often Human Resources professionals focus their attention on the steps in this
process in hopes of making an impact on the company's bottom line. That is a
good thing for them to do. Their goal is to reduce the company's cost per
employee hired. Employees are one of a company's largest expenses these days.
Unlike other major capital costs (buildings, machinery, technology, etc.) human
capital is highly volatile. You, as a manager, are in a key position to reduce
that volatility using the condensed employee life cycle of HIAR ( pronounced
hire)--Hire, Inspire, Admire, Retire.
Hire: This first step is probably the
most important. It is important to hire the best people you can find.
{{U}}(8) {{/U}} The cost of replacing a bad hire far exceeds the
marginal additional cost of hiring the best person in the first
place.
Inspire: Once you have recruited the best employees to come to work on
your team, the hard part begins. You have to inspire them to perform to their
capabilities. {{U}}(9) {{/U}} That is where you will get their best
effort and their creativity that will help your organization excel.
Admire:
Once you have hired the best employees and have challenged and motivated them,
you can not relax. {{U}}(10) {{/U}} The same attention you paid to their
work assignments, to their satisfaction levels, to their sense of being part of
a great team, needs to continue for as long as they are in your group. As soon
as you start to slack off, their satisfaction and motivation decrease. If you
don't do something, they will become disenchanted and will leave. They will
become part of the "employee turnover" statistic you were trying to
avoid.
Retire: This is when you know you have been successful. When employees
see your company as the employer of choice, they will join you. {{U}}(11)
{{/U}} As long as you continue to inspire, motivate, and challenge them,
they will continue to contribute at the high levels you need in order to beat
your competition. They Will be long-term employees; even staying with you and
your company until they retire. {{U}}(12) {{/U}} You will attract and
retain the second and even third generation employees.
A This is not a
time to be cheap.
B When they recognize you as a good boss and a real
leader, they will stay around.
C To the extent that you can be a good
boss, you can keep employees, keep them happy, and reduce the costs associated
with employee turnover.
D Their goal is to reduce the company's cost
per employee hired.
E The biggest mistake a manager can make is to
ignore employees.
F You have to challenge and motivate them.
G
They will refer other quality employees to your company, including their
relatives.