【正确答案】 A

【答案解析】[解析] 65-67
M: Print Express. Edward Hanser speaking. How can I help you?
W: This is Edwina Lewis from Assist Communication. It's about the new brochures that you delivered to us yesterday. I'm afraid there's a serious error in the text.
M: Really? I'm very surprised to hear that. What exactly is wrong?
W: Well, I'm afraid you've misspelled our company's name on the front cover of the brochure. It should be "Assist Communication" with a double "s" after the A in the first word-and, as printed, there's only one "s". I'm very sorry but we are going to have to ask you to reprint another batch as soon as possible.

女士说：“I'm afraid there's a serious error in the text(恐怕文本中有严重的错误。)”，由此可以判断她感到不满(A)，而不是满意(B)、充满热情(C)或宽慰(D)。

【正确答案】 C

【答案解析】女士收到的是宣传册(C)，而不是账单(A)。An estimate(估价单)(B)一般是在接受劳务前而不是接受劳务后接收到。她并未收到邀请(D)，而是在要求商家重新印刷宣传册。

【正确答案】 C

【答案解析】女士打电话的原因是为了表达对交货的不满(C)。她是在协商返工事宜，但不是在协商价格优惠(A)。她是在索要新宣传册，但不是在索要证明文件(B)。对话中未提及会面的事宜，所以女士打电话不可能是为了确认会面(D)。