【答案解析】[范文]
Dear Manager,
I am a resident living near your restaurant. Now I am writing to complain about the poor service you offered me several days ago and hope you would investigate the matter.
Last weekend, my family and I went to celebrate my mother"s birthday at your restaurant. But I am completely disappointed at what I experienced there. Firstly, your waiters and waitresses were impolite to the guests. Moreover, the sanitary situation was far from satisfactory, the floor covered with dirty water, and flies buzzing over our heads. Worst of all, the food served was badly made and of low quality. We found sand in the rice and even some roaches in the soup. Soon after we got home, my father and I suffered from stomachache and had loose bowels.
I believe you will take this matter into serious consideration and give us a satisfactory reply as soon as possible. If it is not properly settled, I would complain to the Consumers" Association.