READING
问答题
Office manager Helen Turner needs to deal with complaints from staff about some colleagues' use of email.
问答题
Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.
问答题
Claire Collier's toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.
问答题
Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.
问答题
Richard Masters was recently promoted and would like to improve his ability to meet deadlines.