A、
State your problem to the head waiter.
B、
Demand a discount on the dishes ordered.
C、
Ask to see the manager politely but firmly.
D、
Ask the name of the person waiting on you.
【正确答案】
C
【答案解析】
A、
Your problem may not be understood correctly.
B、
You don't know if you are complaining at the right time.
C、
Your complaint may not reach the person in charge.
D、
You can't tell how the person on the line is reacting.
【正确答案】
D
【答案解析】
A、
Demand a prompt response.
B、
Provide all the details.
C、
Send it by express mail.
D、
Stick to the point.
【正确答案】
D
【答案解析】
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