单选题 Most consumers in China"s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed Friday.
A two-week poll conducted showed that about 70 percent were only partly familiar with the law bolstering (支持) protection of consumers" rights and interests implemented two years ago. Twenty percent said they had heard over the ages in a number of quite peculiar forms but did not know the content, and the remaining 10 percent knew nothing about the law at all. Those consumers surveyed lost on average 25.85 yuan a month in 1995 due to shoddy quality, fake goods, and other problems. More significant was people"s meekness (逆来顺受) in accepting bad service without complaining. More than 60 percent of those surveyed said they would rather suffer silently rather than stand up for their rights. This was particularly the case among the elderly and people with higher levels of education.
Those consumers said that they rather sustained an occasional loss than paid the transportation fares necessary to pick up invoice (发票) and find a quality inspection department for an appraisal.
They added: "Even if you go to court and win the case, the best decision you"ll receive will be returning double the amount lost. " So the situation of consumer protection in China needs improvement.
单选题 What would most Chinese do if they had bought poor quality goods?
【正确答案】 D
【答案解析】文中第一段说:“星期五的一项调查显示:在中国城市的大多数消费者宁愿‘默默忍受’自己受到的侵害,而不愿维护自己的权利。”文中第二段第四句说:“更有意味的是,人们接受恶劣服务态度时所表现出的毫无怨言的逆来顺受的态度。”由以上两段我们看出,选项D正确。
单选题 How does the writer know that most consumers in China"s cities would rather "suffer silently"?
【正确答案】 A
【答案解析】从第二段第一句中的词语“A two—week poll”,即“两个星期的民意调查”,我们就可以找到答案。
单选题 Which of the following statements is right?
【正确答案】 D
【答案解析】本题可以通过排除法找到答案。根据常理,选项A显然不对,应首先排除;根据文中第二段所述,大部分受调查的人(约70%)知道消费者权益法的部分内容,20%的人表示只知道有这个法,却不知其内容,10%的人对此法一无所知。由此可知选项B和C不符合文中内容,都应排除。只有选项D正确。
单选题 persons who would rather suffer silently are ______.
【正确答案】 D
【答案解析】文中第二段后两句说:“超过60%的受调查者说他们宁愿默默忍受而不愿维护自己的权利。这种事在老年人和受过高等教育的人中间特别多。”所以选项A“教师、工程师和受过良好教育的人”和选项C“老而弱的那些人”,都符合文章内容。故答案应为D。
单选题 The reason why people are willing to "suffer silently" is that ______.
【正确答案】 C
【答案解析】本题可采用排除法确定答案。文中第三段对那些消费者为什么宁愿忍受损失而不愿拿发票去找质量检查部门对所购商品进行鉴定进行了说明,因为他们相信即使能打赢官司最后得到的赔偿也远不及遭受的损失。由此可以看出,选项A与文章内容不符,应排除;选项B文章中未涉及,应排除;选项D与文中最后一句话不符,也应排除。原文说消费者状况有待改善,不是说消费者不知道他们的权益保护状况已经得到很大的改善。故正确答案为C。