If you intend using humor in the talk to make people smiling.                   【A1】________
you must know how to identify shared experiences and problems.
Your humor must be relevant for the audience and should help to            【A2】________
show them that you are one of them or that you understand their
situation and are in sympathy with their point of view. Depending
on whom you are addressing to, the problems will be different. If              【A3】________
you are talking to a group of managers, you may refer to the
disorganized methods of their secretaries; alternatively if you are
addressing secretaries, you may want to comment their                              【A4】________
disorganized bosses.
If you are part of the group which you are addressing. you
will be in a position to know the experiences and problems which
are common to all of you and that will be appropriate for you to                【A5】________
make a passing remark about the inedible canteen food or the
chairman's bad taste in ties. With other audiences you can't                        【A6】________
attempt to cut in with humor simply for they will resent an                          【A7】________
outsider making dispar aging remarks about their canteen or their
chairman. You will be on safer ground if you stick to scapegoats
as the Post Office or the telephone system.                                                   【A8】________

If you feel awkward being humorous, you must practice so
that it becomes more natural. Include few casual and apparently                 【A9】________
off-the-cuff remarks which you can deliver in a relaxed
and unforced manner. Often it's the delivery which causes the
audience to smile, so speak slowly and remember that a raised
eyebrow or an unbelieving look may help to show that you are
making a light-heart remark.                                                                          【A10】________

【A1】

【A2】

【A3】

【A4】

【A5】

【A6】

【A7】

【A8】

【A9】

【A10】