单选题 Staffing in a Foreign Subsidiary If you travel to another country, you will be struck at how the whole feel of the place is different. You will therefore not be surprised to learn that in general, the nature of institutions, the structure of commerce and work organization and the behavior of people in the workplace differ from country to country. These national differences form a crucial part of our understanding of the International Human Resource Management(IHRM). The role of Human Resource(HR)manager of a foreign subsidiary is to develop HR practices that are(1)acceptable within the local culture and(2)acceptable to management at the headquarters of the multinational corporation(MNC). However, the balancing of these two requirements is a difficult task. Whether subsidiary HR managers are home, host, or third country nationals, they bring their own " cultural baggage, " which may affect their ability to accommodate cultural differences in the host work force. Employees in a subsidiary may consist of a mixture of home, host, and third country nationals—all with their own distinct cultural backgrounds and preferences. The subsidiary"s HR manager must help all employees adapt to the HR practices operating in the subsidiary, even though these practices may be derived from the cultures very different from their own. The following text will focus on staffing in describing the difficulties faced by subsidiary HR managers in developing an effective HR system. A subsidiary HR manager ought to use a hiring process that fits the local labor market. For example, an MNC may need the services of a local personnel selection agency to identify the sources of skilled employees. Local employment laws must be adhered to, and premium salaries may have to be offered to lure highly qualified individuals away from local firms. In Japan, the collective nature of Japanese society traditionally has made it difficult for foreign companies to hire qualified Japanese employees. These individuals tend to "stay in the family" and work for Japanese, not foreign, employers. Although during the downturn in the Japanese economy during the early 1990s this attitude became less prevalent, it still remains a problem. In some countries, hiring may require using a government-controlled labor bureau. This may be particularly prevalent in hierarchical cultures with high power distance. In Vietnam, for example, local labor bureaus are heavily involved in the hiring process. Sometimes the local bureaus may supply a foreign subsidiary with employees who are not adequately skilled for the job, and it may be difficult for the subsidiary to refuse employment. Important staffing issues may have to be approved by very high government officials. The development of a selection system may be complicated by the fact that selection tests used in the home country of the MNC may be culturally biased and inappropriate elsewhere. For example, many personality tests were developed using Western samples. The personality profiles provided by such tests, and certainly their normative data, would be meaningless in trying to understand the behavior of Japanese or Thai job applicants. Assertive individuals who take initiative and stand out from the crowd may appear well adjusted according to the norms of Western personality tests. However, a Japanese job applicant with a similar score might be a disaster if hired to work in the MNC"s subsidiary in Tokyo because " standing out" as an individual is inconsistent with the more collectivist Japanese culture. Even if the concepts measured by the tests are applicable, there are difficulties in getting many tests adequately translated into the host country language. Issues of race, age and sex discrimination can cause considerable difficulties for the subsidiary HR manager. In Singapore, a fairly hierarchical and masculine culture, it is acceptable and legal to place job advertisements that specifically state the race, age range, and sex of employees being sought. This would blatantly violate American EEO laws. An American working as HR manager in a Singapore subsidiary could experience a considerable moral dilemma in following practices that are in line with local laws and culture but conflict with home country laws and home country organizational culture. There also can be unexpected disadvantages associated with hiring particular types of local employees. For example, in a multicultural society, the use of an employee from one ethnic group in a managerial position may not be acceptable to members of other ethnic groups. In India, the caste system, which historically has played a prominent role in Indian society, could make it inappropriate to hire someone from a lower caste to supervise employees of a higher caste. In some countries(Japan, for example), it may be inappropriate to hire a younger person for a job that has supervisory responsibilities over older employees.
单选题 Balancing the dual role of a subsidiary company"s HR manager is difficult because______.
【正确答案】 C
【答案解析】解析:由题干关键词“role of a subsidiary company"s HR manager is difficult”可定位至第二段。第二句指出人力资源经理要权衡双重需求非常困难,接下来作者对这一点进行说明:分公司的雇员们的文化背景和偏好等大相径庭,因此无论人力资源经理有什么样的“文化包袱”,都要帮助自己的员工来适应分公司的习惯,C为正确选项,排除B;第三段第三、四句提到A项所指的日本人的集体主义思想使他们更喜欢本国公司,不愿意接受外国文化;而第四段第一句也提到D项所指的有些国家聘用员工需要政府的同意,但这两项只是其中的表现,并不是困难的本质,故排除。
单选题 In Japan, people tend to "stay in the family" , which means______.
【正确答案】 B
【答案解析】解析:由题干定位至第三段第五句。由本段语境可知,日本人有传统的集体主义思想,因此本句中作者指出,日本人更愿意受雇于本国公司,而不是外国公司,B为正确选项;A项的“work at home”和C项的“family business”是由family一词望文生义而得,排除;第三段最后一句提到,日本人这种集体主义思想由于经济低迷而缓解,并没有说因为经济低迷而要照顾家庭,D项属无中生有,排除。
单选题 According to the passage, job advertisements specifying race, age range, and sex of prospective employees are legal in______.
【正确答案】 A
【答案解析】解析:本题为细节考查题。本文第五段倒数第三句明确提到,在新加坡,招聘广告中对目标雇员的种族、年龄和性别有明确要求这一做法是可行且合法的,A为正确选项。
单选题 The selection tests used in an American MNC may be inappropriate for hiring employees in Tokyo because______.
【正确答案】 D
【答案解析】解析:由题干关键词“selection tests”和“inappropriate for hiring employees in Tokyo”定位至第五段第三句。作者在本段首句指出,跨国公司使用的选拔测试对分公司所在国家的文化来讲可能是有偏见的,甚至是不合理的,接着作者以举例的形式指出,选拔测试中所使用的若是西方样本,那它对于了解日本和泰国的应聘者的个性特征来讲就不适用,D为正确选项。
单选题 What is the central idea of this passage?
【正确答案】 B
【答案解析】解析:本文作者从国家机构本质、商业结构和工作组织人手,指出国家的不同会给国际人力资源管理造成影响。接着作者着重指出分公司人力资源管理,尤其是在人员招聘方面面临着巨大困难,这不仅包括要适应所在国的劳动力市场传统,政府的介入,还包括选拔测试的适用性以及分等级国家的传统习惯等,均围绕文化的不同给分公司招聘程序中所带来的难题这一中心,可见B为正确选项。