单选题Directions: You will hear some short talks given by a single
speaker. You will be asked to answer three questions about what the speaker says
in each short talk. Select the best response to each question and mark the
letter A, B, C, or D on your answer sheet. The talks will not be printed in your
test book and will be spoken only one time.
单选题
For whom is this message intended?
A.Bank tellers
B.Customer service managers
C.Bank customers
D.Newly hired employees
【正确答案】
C
【答案解析】[听力原文] You've reached the West Town branch of THB Bank. Our new business hours are 9:00 a.m. through 4:00 p.m. on weekdays, and 9:00 a.m. to 1:00 p.m. on Saturdays. We hope you will take advantage of our newly extended business hours, and our customer service line is open 24 hours a day to assist you with any banking needs. Please note that the number for this line is 080-352-6565. For all transactions including balance inquiries, please have your account number on hand. We thank you for banking with THB.
[解析] 录音留言开始部分说You've reached the West Town branch of THB Bank.顾客如果给银行打电话可能会听到这样的留言，这是介绍工作时间变更的信息，因此可以知道电话留言的对象是银行顾客。
单选题
What has been changed?
A.Operation hours
B.Office locations
C.Service charges
D.Telephone numbers
【正确答案】
A
【答案解析】[解析] 该题询问变更的内容，在本文中间提到We hope you will take advantage of our newly extended business hours.这是告知营业时间变更的留言。
单选题
On weekends, what time is the bank open until?
A.1 p.m.
B.4 p.m.
C.6 p.m.
D.9 p.m.
【正确答案】
A
【答案解析】[解析] 该题询问周末营业时间，本文中间提到9:00 a.m. to 1:00 p.m. on Saturdays.谈到的是周六营业时间。