问答题PART ONE · You are a customer service manager in a big supermarket Recently you have received some complaints from customers. · Write a memo to the staff in your department: · informing them about what the customers complain about · pointing out the possible reasons for the complaints · proposing the ways to solve the problem. · Write 40-50 words. MEMO To: From: Date: Subject:
【正确答案】[参考范文] To: Customer service department personnel From: The customer service manager Date: 7th January Subject: I am obliged to inform you that we received several customer complaints about late delivery of the goods. It is understood that this was often caused by the unexpected traffic jam. Therefore, it is suggested that the goods delivery team set out earlier in case of heavy traffic to ensure the goods are delivered on time. Thank you.