【正确答案】
B
【答案解析】[解析] 68-70
W: I don't understand. Last quarter, we updated all of our brochures and increased our advertising budget by 15%. And yet our sales aren't improving. What'sgoing on?
M: I'm just as confused as you are. But what's clear is that our current strategy isn't working. Maybe we Should conduct a customer survey to try to get a better ideaof our consumers' needs. Based on the results, we can form a new strategy.
W: Yes, that's a sensible plan. But I'm not sure our budget can cover the cost of a customer survey. Those things are expensive.
题目中的“problem(问题)”就是“麻烦”,是“负面”的东西。我们只要从对话内容中找出“什么出了问题”就OK了。对话的主题一般都会出现在开头部分,所以我们要注意听开头几句。女人的台词中有“yet our salesaren't improving”,即“销量”出了问题。(B)选项意为“公司业绩不好”,所以是正确答案。