单选题
If a consumer wants a quick settlement of his problem, it is better to complain to______
A、
the store manager
B、
a shop assistant
C、
the manufacturer
D、
a public organization
【正确答案】
A
【答案解析】
细节题。由第二段第二句“Generally…settled”可知,顾客投诉的对象级别越高,问题就解决得越快。
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