听力原文：
Conversation One

W: I don't know what to do. I can't seem to get anyone in the hospital to listen to my complaints this outdated equipment is dangerous. Just look at it.
M: Hmm, uh, are you trying to say that it presents a health hazard?
W: Yes,I am. The head technician in the lab tried to persuade the hospital administration to replace it, but they are trying to cut costs.
M: You are pregnant,aren't you?
W: Yes, I am. I made an effort to get my supervisor to transfer me to another department,but he urged me not to complain too loudly, because the administration is more likely to replace me than the X-ray equipment. I'm afraid to refuse to work,but I'm more afraid to expose my unborn child to the radiation.
M: I see what you mean. Well,as your union representative, I have to warn you that it would take quite a while to force management to replace the old machines and attempt to get you transferred may or may not be successful.
W: Oh, what am I supposed to do then?
M: Workers have the legal rights to refuse certain unsafe work assignments under two federal laws:the Occupational Safety and Healthy Act and the National Labor Relations Act.But the requirements of either of the Acts may be difficult to meet.
W: Do you think I have a good case?
M: If you do lose your job, the union will fight to get it back for you along with back pay-your lost income. But you have to be prepared for a long wait, maybe up to two years.

Q19：What does the woman complain about？

在对话开头，女士抱怨医院无人听她申诉机器设备过时对身体造成伤害的问题。男士反问：“你是想说它(机器设备过时)会危害健康?”女士做了肯定的回答，故选B。
[点睛]①由选项中的消极词汇poor，health hazard，outdated等预测问题与某些缺点、弊端有关。②A“医院管理不善”和D中的testing procedures“测试程序”与原文谈论的设备问题是两码事；实验室技术主管试图说服医院行政部门更换旧机器，并没有做任何决定，排除C。③注意抓听长对话的开头部分。

听力原文：
Conversation One

W: I don't know what to do. I can't seem to get anyone in the hospital to listen to my complaints this outdated equipment is dangerous. Just look at it.
M: Hmm, uh, are you trying to say that it presents a health hazard?
W: Yes,I am. The head technician in the lab tried to persuade the hospital administration to replace it, but they are trying to cut costs.
M: You are pregnant,aren't you?
W: Yes, I am. I made an effort to get my supervisor to transfer me to another department,but he urged me not to complain too loudly, because the administration is more likely to replace me than the X-ray equipment. I'm afraid to refuse to work,but I'm more afraid to expose my unborn child to the radiation.
M: I see what you mean. Well,as your union representative, I have to warn you that it would take quite a while to force management to replace the old machines and attempt to get you transferred may or may not be successful.
W: Oh, what am I supposed to do then?
M: Workers have the legal rights to refuse certain unsafe work assignments under two federal laws:the Occupational Safety and Healthy Act and the National Labor Relations Act.But the requirements of either of the Acts may be difficult to meet.
W: Do you think I have a good case?
M: If you do lose your job, the union will fight to get it back for you along with back pay-your lost income. But you have to be prepared for a long wait, maybe up to two years.

Q20：What has the woman asked her supervisor to do？

对话提到女士向主管提出转调部门的要求(transfer...to another department)，因此A正确。
[点睛]①四个选项都是动词原形开头，预测题目询问建议或打算。②对话中提到，女士的主管让她不要大声嚷嚷，因为医院有可能让人顶替她的工作而不是更换x光设备(x-ray equipment)，B“修x光设备”明显不对：C“减少工作量”、D“准许她放假2个月”，对话中没有提到工作量和放假的问题。③此题适用长对话“听到什么选什么”的技巧。

听力原文：
Conversation One

W: I don't know what to do. I can't seem to get anyone in the hospital to listen to my complaints this outdated equipment is dangerous. Just look at it.
M: Hmm, uh, are you trying to say that it presents a health hazard?
W: Yes,I am. The head technician in the lab tried to persuade the hospital administration to replace it, but they are trying to cut costs.
M: You are pregnant,aren't you?
W: Yes, I am. I made an effort to get my supervisor to transfer me to another department,but he urged me not to complain too loudly, because the administration is more likely to replace me than the X-ray equipment. I'm afraid to refuse to work,but I'm more afraid to expose my unborn child to the radiation.
M: I see what you mean. Well,as your union representative, I have to warn you that it would take quite a while to force management to replace the old machines and attempt to get you transferred may or may not be successful.
W: Oh, what am I supposed to do then?
M: Workers have the legal rights to refuse certain unsafe work assignments under two federal laws:the Occupational Safety and Healthy Act and the National Labor Relations Act.But the requirements of either of the Acts may be difficult to meet.
W: Do you think I have a good case?
M: If you do lose your job, the union will fight to get it back for you along with back pay-your lost income. But you have to be prepared for a long wait, maybe up to two years.

Q21：What does the man say about the two federal laws？

男士(工会代表)告诉女士，法律规定工人有权利拒绝某些不安全的工作任务，不过很难达到法律规定的要求，故选D。
[点睛]①由选项关键词enforce，applicable to...case，requirement等预测题目与法律法规相关，听音时注意相关信息。②A“它们几乎不可能执行”属过度推断：B“两者都不适用于女士的情况”，对话没有提及是否适用：C“它们受到批评”，“批评”没有原文依据。

听力原文：
Conversation One

W: I don't know what to do. I can't seem to get anyone in the hospital to listen to my complaints this outdated equipment is dangerous. Just look at it.
M: Hmm, uh, are you trying to say that it presents a health hazard?
W: Yes,I am. The head technician in the lab tried to persuade the hospital administration to replace it, but they are trying to cut costs.
M: You are pregnant,aren't you?
W: Yes, I am. I made an effort to get my supervisor to transfer me to another department,but he urged me not to complain too loudly, because the administration is more likely to replace me than the X-ray equipment. I'm afraid to refuse to work,but I'm more afraid to expose my unborn child to the radiation.
M: I see what you mean. Well,as your union representative, I have to warn you that it would take quite a while to force management to replace the old machines and attempt to get you transferred may or may not be successful.
W: Oh, what am I supposed to do then?
M: Workers have the legal rights to refuse certain unsafe work assignments under two federal laws:the Occupational Safety and Healthy Act and the National Labor Relations Act.But the requirements of either of the Acts may be difficult to meet.
W: Do you think I have a good case?
M: If you do lose your job, the union will fight to get it back for you along with back pay-your lost income. But you have to be prepared for a long wait, maybe up to two years.

Q22：What will the union do if the woman loses her job？

在对话末尾，男士说“你要是真的丢了工作，工会帮你把工作要回来，同时帮你拿到欠薪(back pay)”，故选C。
[点睛]长对话的结尾往往是考点。A“组织大规模罢工”没有任何原文依据；B“补偿她的损失”，工会不会补偿她的损失，而是会帮她要回工作和欠薪：D“帮她找到一份工资更高的工作”与原文的get it back不符。