填空题 Forwarding agents are used by exporters (arrange) export shipments. In an export transaction their services include (collect) the consignment, (arrange) shipments, and if asked, (pack) and (handle) documentation, (include) (make) out the bill of lading, (obtain) insurance, (send) commercial invoices and (pay) the shipping company for their clients. They also inform the importer's clearing agent that the shipment is on its way by (send) an advice note. The clearing agent will help (clear) the goods through customs and might (arrange) transport to the customer.