问答题 Part Two
·The sales of your company, Toller Electrical Ltd, have been falling lately. Your Managing Director has asked to write a report on this issue.
·Look at the information below, on which you have already made some handwritten notes.
·Then, using all your handwritten notes, write your report.
·Write 120-140 words.
【正确答案】Report on the fall of sales
Introduction
The aim of this report is to examine the current sales situation and suggest some pos sible solutions as to how to increase sales in the next quarter. Findings
·The sales in the first quarter of 2008 were unsatisfactory, which might indicate that we have already been deeply affected by the worldwide economic recession.
TVs and Heaters performed the worst with a fall of 1, 000 in sales respectively.
However, the demand for Heaters usually falls when spring comes.
·It was also reported that the level of customer satisfaction plunged dramatically, which might also trigger the decrease of our sales. As the consumption capacity is shrinking, there is an urgent need for us to improve the after-sales service to win more customers.
Conclusion
The current situation calls for our immediate action to introduce the employee bonus schemes to improve our business performance in sales in the next quarter.
【答案解析】