【答案解析】[听力原文] Hi, Simon. This is Kerry calling from the accounting office. I received the travel expense form you submitted after you transferred here from London. I'm calling to let you know the receipt from the airline company was not included. You'll need to have it sent to me as soon as possible in order to get it reimbursed. You also requested a reimbursement of $300 for storage of some furniture. I'm sorry to tell you that according to Mason Incorporation's relocation policy, any expenses for storage is not allowed for reimbursement. So you won't be able to claim reimbursement for that. If you have any questions, call me at 258-5624. Thank you.
[解析] 说话者常常会谈及自己的职业，所以听的时候要多加留意与职业有关的表达。文章一开始的This is Kerry calling from the accounting office.就表明了说话者的名字和职业。
单选题
What does the man need to submit?
A. Payment
B. Ticket
C. Address
D. Receipt
【正确答案】
D
【答案解析】[解析] 说话者在文章中间部分所说的You'll need to have it sent to me as soon as possible in order to get it reimbursed.可以得知，他是在拜托西蒙给他缺少的收据。
单选题
What problem does the speaker mention?
A. Package was damaged.
B. Payment cannot be made for certain item.
C. Delivery will be late.
D. Reservation was lost.
【正确答案】
B
【答案解析】[解析] I'm sorry开头的句子成为问题关键点的时候要多加注意。通过文章后半部分的I'm sorry to tell you that according to ～, any expenses for storage is not allowed for reimbursement.可以得知是围绕家具储存的事件，并且指出费用报销是不可能的。