In this section there are five reading passages followed by a total of 20 multiple-choice questions and 5 short answer questions. Please read the passages and then write your answers on the ANSWER SHEET.

TEXT E

How to answer interview questions?

To start, take a tip from consultants who coach executives on how to handle media interviews. They say you can deliver the message you want to an employer, regardless of the question you’re asked.

“Unlike some politicians, who take no notice of press questions and immediately introduce a different topic in response, job candidates must answer employers’ queries,” says John Barford of the interview training firm Genesis. “However, you can quickly make the transition from your answer to the important points you want to convey about your qualifications,” he says.

He advises candidates at job interviews to apply the formula Q=A+1: Q is the question; A is the answer; + is the bridge to the message you want to deliver; and 1 is the point you want to make. Diligent preparation is also necessary to effectively answer any interview question, say senior executives. They give a number of useful tips:

•Learn as much as you can beforehand. Ask company employees questions prior to job interviews to gain as much insight as you can. If the company is publicly owned, find out how viable it is by reading shareholder reports. You can then tailor what you say to the company’s issues.

•Be prepared for questions that require you to show how you handled difficult challenges. These questions require stories in response, but as it’s unlikely that you’ll have one that fits every situation, try to recall some from your past experience that show how you coped with a range of issues.

•Count on being asked about a past mistake or blemish on your career record, and don’t try to dodge the issue. Ms. Murphy, president of the Murphy Group, a media interview training firm, says that it’s important to steer clear of lies at all costs. Just answer the question and move on.

•When discussing a mistake, focus on the positive outcomes. “You learn as much by dropping the ball as you do by catching it,” says senior executive Mr. Friedmann. When he was being interviewed for his current job, he mentioned he had been involved in many successful turnarounds and one that failed. “And I said how I’d benefited in many ways from going through that experience,” he says.

Answer the following questions, using NO MORE THAN THREE WORDS AND/OR A NUMBER from the text for each answer.