You will hear five short recordings about delivery problems.
For each recording, decide which problem the speaker talks about.
Write one letter(A-H)next to the number of the recording.
Do not use any letter more than once.
After you have listened once, replay the recordings.
A The goods were delivered late.
B Goods were delivered without having been ordered.
C The items ordered were unavailable.
D Only part of our order was delivered.
E The goods were damaged in transit.
F Goods were packaged in the wrong quantities.
G The sales literature about the goods was misleading.
H Goods intended for one location were delivered to another.