单选题 Department of Returns
Snap Photography Equipment, Inc.
23580 Wooliver Rd.
Dublin. Iowa
Dear Sir or Madam,
Last week I purchase a UX-15 Underwater Camera from your company, but it turned out to be quite a disappointment. The camera did not perform as promised in the advertisement.
According to your company's TV commercial, the UX-15 Underwater Camera is designed to take pictures at underwater depths of up to ten feet. However, after using the camera in a swimming pool for twenty minutes at only five feet, I noticed that water had leaked inside it. The film was ruined, along with the camera's electrical components.
I am returning the camera, along with my sales receipt, in the same package as this letter. I would ask that you issue me a full refund, as I have no interest in receiving a replacement product.
Thank you,
Scott Hyatt

单选题 Why was this letter written?
A. To order a replacement for a damaged item
B. To ask about the rules at a swimming pool
C. To request reimbursement for a purchase
D. To inquire about a product advertised on TV

【正确答案】 C

【答案解析】[解析] 短文的第一段表示对新购买的相机的性能感到失望。第三段第二句中要求对相机提供全额退款，故选C。

单选题 The word "issue" in paragraph 3, line 2 is closest in meaning to ______.
A. resolve B. appear C. provide D. publish

【正确答案】 C

【答案解析】[解析] 句子表示要求提供全额退款，据此可知这里的issue被用做意为“提供，给”的及物动词。

单选题 At what depth did Mr. Hyatt use the camera?
A. 5 feet B. 10 feet C. 15 feet D. 20 feet

【正确答案】 A

【答案解析】[解析] 第二段第二句指出，在水深5英尺的游泳池中使用了照相机20分钟。

单选题 What will accompany the letter?
A. An underwater photograph B. The defective product
C. The camera's original packaging D. A copy of the sales flyer

【正确答案】 B

【答案解析】[解析] 最后一段指出随信寄上发票和有缺陷的相机，故选B。