改错题
? You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery.
? Write a memo to your secretary:
? Telling her about the claim.
? Mentioning the serial number of the order and date of delivery.
? Asking for relevant files and the duplicate invoice.
? Write 40—50 words on a separate sheet.
【正确答案】Dear Ms Jones,
A customer complained that his order has been delayed, which should have been shipped on 19 February. The serial number of the order is 241-572355. Please send me the relevant files and the duplicate invoice.