填空题
·Look at the notes below.
·Some information is missing.
·You will hear
a man complaining.
·For each question 9-15, fill in the missing information
in the numbered space using a word, numbers or letters.
·You will hear the
conversation twice.
{{B}}Customer Relations{{/B}}
{{I}}Customer's Complaints{{/I}}
{{B}}ITEM
COMPLAINED:{{/B}} (9)
_____________________ drive
{{B}}MODEL:{{/B}}
(10) Dimension
________________
{{B}}TIME OF PURCHASE:{{/B}}
(11) ______________________ May
{{B}}PRICE:{{/B}}
(12) ＄________________________
{{B}}REFERENCE NUMBER:{{/B}}
(13)
__________________________
{{B}}CUSTOMER'S NAME:{{/B}}
(14) ___________________ Philip
{{B}}CONTACT
NUMBER: {{/B}} (15) 517
______________________