【正确答案】Dear Sir or Madam：
The purpose of this letter is to make some suggestions for improving the service of our university library．It has developed very well over the last few years in providing access to computers and CD ROM’S，printing facilities，and free online access．However,our library will become better if it can make some progress on following measures．
First of all，the staff members of the library are not as hospitable as expected．Some of them even keep a stone face in front of the students．Furthermore，the studying room should provide more seats，because it is not spacious enough and I always have to spend a long time to find myself a seat．Last but not least，most undergraduate students complain that they can only borrow two items for a time．The figures should be increased to at least five due to studying needs．
I sincerely wish that my advice would be taken into full account．Your early reply is appreciated．
Yours sincerely
LiuMing