| Subject: | ||
| Usage: | A mode of ______ | 1 |
| In business settings, it is best used to convey key informa- tion, to confirm ______; to document decision; to contact a decision maker directly. | 2 | |
| Tips for you to im- prove your digital message. | Never say something about someone else that you would not want that person to see. | |
| Take time to think about your ______ line. | 3 | |
| Avoid using all ______ letters in your messages. | 4 | |
| Be careful about any use of sarcasm and ______. | 5 |