【答案解析】[听力原文] W: Hi, Jacob. How was that workshop yesterday? It was on customer service, right? M: Yes and it was really informative. I was quite impressed by the instructor, Rebecca. She covered a lot in just a half day. W: Oh, I know Rebecca. She's very knowledgeable. What kind of things did she talk about? M: She shared a lot about her sales experience in the computer software industry. I think I'll incorporate some of the things I learned when we start developing our new marketing strategy next month.
[解析] 从对话中女子问的It was on customer service, right?和男子的回答Yes and it was really informative. 可以得知，这个研讨会是关于客户服务的。
单选题
How does the woman describe Rebecca?
A. She is friendly.
B. She is talkative.
C. She is well-organized.
D. She is knowledgeable.
【正确答案】
D
【答案解析】[解析] 通过女子在对话结尾部分说的Oh, I know Rebecca. She's very knowledgeable.可以得知，讲师是一个知识非常渊博的人。
单选题
What will the man do next month?
A. Work on a marketing strategy
B. Buy a car
C. Incorporate his business
D. Train new employees
【正确答案】
A
【答案解析】[解析] 通过男子在对话的结尾部分所说的～when we start developing our new marketing strategy next month.可以得知，要确立营销战略。