填空题
0 Communicating in groups ensures that each
person present there is hearing the 00 same information
at the same time. Group communication also allows people to
41 interact with each other about the changes and can help people develop
a sense of 42 team, particularly that in a climate of
adversity. Communicating in groups also has 43 some
disadvantages. In many organizations where there will be people who
will 44 not feel comfortable in talking in a group
context. The more "personal" the 45 effects of the
change, and the more likely people will withdraw from the group
46 process. A second danger of group communication is that for one or
two 47 particularly vocal and negative people can set the
tone for the group, and then foster 48 unproductive
negative discussion out. While expressions of concerns about change
49 are healthy, the "doom-sayer" can cause this process to become
destructive. So for 50 this reason, group communication
needs to be managed with skill and expertise. 51
Sometimes an external facilitator person is necessary. Finally, there are some
issues 52 that cannot be discussed within a group. For
example, when in downsizing situations, it is inappropriate to announce to a
group that John and Mary are losing their jobs. When changes are likely to
create a high degree of upset to individuals, they must be dealt with in
private.