单选题
Questions 196-200 refer to the following two e-mails. To: Laura Godwin ＜godwin@lipfordtrade.com＞ From: Leigh Richards ＜richards@clevelandhotel.com＞ Date: Monday, July 20 Subject: Stay at Renaissance Cleveland Hotel in Ohio Date Ms. Laura Godwin, Thank you for using Renaissance Cleveland Hotel during your visit in Ohio. I trust you enjoyed your stay and had an opportunity to use many of our facilities, including our superb sauna, swimming pool, and newly remodeled restaurant. I would appreciate if you would complete a brief questionnaire evaluating our facilities and services. For your convenience, the questionnaire is available online at www. clevelandopenlist. com. If you have any difficulty in accessing the questionnaire, please send comments directly to me at richards@ clevelandhotel.com. Your comments will remain confidential and will be used only to help us improve our guest services. Sincerely, Leigh Richards General Manager To: Leigh Richards ＜richards@clevelandhotel.com＞ From: Laura Godwin ＜godwin@lipfordtrade.com＞ Date: Friday, July 24 Subject: Re: Stay at Renaissance Cleveland Hotel in Ohio Dear Mr. Leigh Richards, As I was unable to access the questionnaire online, I am sending feedback on my hotel stay directly to you. I was impressed by many of the facilities your hotel offers, but I especially enjoyed the state-of-the-art fitness center. It had three times as many machines as one normally finds in other hotels, and the 24-hour access made it possible for me to work out at any time I wished. Although I did not eat at European-style restaurant, NoMi, I did order room-service dinners from there several times and was impressed with the quality of the meals. I was less enthusiastic about your business center, which could use a few more computers and a new copier. I was also disappointed in the lack of parking facilities. Generally, I would say that the benefits of staying at your hotel far outweighed the disadvantages and that overall I had a pleasant week at the Renaissance Cleveland Hotel. As my job requires me to travel to Ohio frequently, I expect to become one of your regular guests. Best regards, Laura Godwin
单选题
What is the purpose of the e-mail from Renaissance Cleveland Hotel? A. To ask for someone's opinion B. To promote a special offer C. To advertise a new hotel D. To confirm reservations
【正确答案】
A
【答案解析】中级问题 (第一篇文章)在邮件中if you would complete a brief questionnaire evaluating our facilities and services(如果您能做一个简单评估我们设施和服务的问卷调查)，后面还附带着如何拿到问卷调查以及如何递交的内容，由此可知，酒店发这封邮件是为了接受酒店顾客的评估，故(A)To ask for someone's opinion(征求他人意见)是正确选项。
单选题
What is NOT mentioned as a feature of the hotel? A. An excellent sauna B. A newly remodeled restaurant C. On-time airport transportation services D. A swimming pool
单选题
What does Mr. Leigh Richards tell Ms. Laura Godwin? A. She should contact him to confirm her reservation. B. The information she gives will be considered private. C. A discount offer will soon expire. D. A questionnaire has been sent to her.
【正确答案】
B
【答案解析】中级问题 (第一篇文章)Renaissance Cleveland酒店总经理Leigh Richads请住客劳拉做问卷调查，通过邮件可知的内容为Your comments will remain confidential(我们将对您的意见保密)。(A)、(C)、(D)项和原文完全无关。
单选题
What does Ms. Laura Godwin like about the hotel? A. A business center B. Parking facilities C. The extensive exercise facilities D. In-room Internet access
【正确答案】
C
【答案解析】中级问题 (第二篇文章)原文前半部分提到劳拉称赞酒店的内容，It had three times as many machines as one normally finds in other hotels(健身中心比其他酒店的运动器械多出3倍左右)，因此(C)为正确答案。(A)项和(B)项是让劳拉不满意的设施。(D)项原文中没有提到。
单选题
What is most likely true about Ms. Laura Godwin? A. She does not like to exercise. B. She does not travel very often. C. She appreciated the well-equipped business center. D. She plans to stay at the hotel again.
【正确答案】
D
【答案解析】中级问题 (第二篇文章)本题需要把握劳拉邮件表达的意思，总体来说她对Renaissance Cleveland酒店是满意的，所以她说I expect to become one of your regular guests (我希望成为贵酒店的常客)，所以(D)项正确。另外，劳拉提到As my job requires me to travel to Ohio frequently(工作缘故我经常前往俄亥俄州)，因此(B)She does not travel very often. (她不经常出差。)和原文内容不一致。