【答案解析】[听力原文]
M: Hispana Air reservations, this is Jorge. How can I assist you today?
W: Hello, my name is Karen Brewster, and 441 was hoping you could change the date of my return flight.
M: I would be happy to do that, Ms. Brewster. However, please note there will be a $100 service fee for that change. If you want to proceed, may I have your flight number first, please? It"s on the upper left corner of your ticket.
[解析] 综合理解题 目的
本题是询问打电话的目的，一定要注意听对话的开头部分。女士说“I was hoping you could change the date of my return flight”，即她想更改返程机票的日期，故正确答案是A. She wants to change her travel plans.。
单选题
What does the man say Ms. Brewster will have to do?
【正确答案】
B
【答案解析】[解析] 细节题 特定细节
本题是询问男士说布鲁斯特女士将不得不做的事情，注意听男士话语中与题目的核心词Ms. Brewster will have to do有关的内容。男士对女士(布鲁斯特女士)说“...please note there will be...service fee for that change.”，即请注意改签机票需要付手续费，故正确答案是B. Pay a service charge。
单选题
What information does the man request?
【正确答案】
D
【答案解析】[解析] 细节题 请求
本题是询问男士所提出的请求，注意听男士话语中紧接在请求表达之后的内容。男士说“...may I have your flight number first, please?”，即请求对方先告知其航班号，故正确答案是D. A flight number。