【正确答案】 A

【答案解析】[听力原文] 53-55
M: According to this fax, Mr. and Mrs. Fuller will be arriving this afternoon. That means someone will have to pick them up at the airport.
W: I can take care of it. I have worked with the Fullers many times before, and I'm familiar with their preferences.
M: Great. I have heard they can be quite demanding, so I'm glad you've volunteered. They are big clients, and I want to make sure they feel welcomed.
W: No problem. I'll also call the hotel and inform them of the Fullers' usual requests.

A、 They do volunteer work often.
B、 They are the company's owners.
C、 They are demanding clients.
D、 They have never visited before.

【正确答案】 C

【答案解析】

A、 Take the Fullers to the airport.
B、 Find out the Fuller's preferences.
C、 Send the Fullers a fax.
D、 Call the hotel.