单选题Questions 162-164 refer to the following
letter. Mr. Brown Smith 555 King
Street Auckland New Zealand
Dear Mr. Smith, I'm writing to complain that you didn't install
the central heating system in my house. We should have the heating on Oct.
10th. When we discussed the matter on installation, you
promised that it would be made before Oct 10th. However, it is 7 days past the
deadline and no engineers come to install it. It makes a lot of trouble for our
family. We appreciate your seeing the matter seriously and
arranging for the installation within 5 days. I'm sorry to say if you are still
unable to install them by Oct 30th, we shall reluctantly cancel our order and
ask for compensation. Sincerely yours, Nancy
Webster
单选题
Why does Nancy write to Mr. Smith?
A. Because Nancy should correct a mistake in her contract with Mr.
Smith.
B. Because Nancy wants to complaint about none installation to Mr.
Smith.
C. Because Nancy wants to establish a further business relationship with Mr.
Smith.
D. Because Nancy plans to install the heating system in other
days.
【正确答案】
B
【答案解析】
单选题
What can be indicated from the letter?
A. Mr. Smith must be a installation engineer.
B. It is October 15th when Nancy writes the letter.
C. Ms. Webster wants to cancel her order on October 30th.
D. Nancy Webster could be a resident in Auckland.
【正确答案】
D
【答案解析】
单选题
The word "reluctantly" in Paragragh 3, Line 3 is closest in meaning to
______.