【正确答案】 B

【答案解析】[听力原文] Good morning. Today's lecture will focus on how to make people feel at ease in conversations. I guess all of you sitting here can recall certain people who just seem to make you feel comfortable when they are around. These people have something in common. And once we know what that is, we can go about getting some of that 'something' for ourselves. How is it done? Here are some of the skills that good talkers have. If you follow the skills, they will help you put people at their ease, make them feel secure and comfortable, and turn acquaintances into friends. First of all, good talkers ask questions. Almost anyone, no matter how shy, will answer a question. In fact, according to my observation, very shy persons are often more willing to answer questions than extroverts. They are more concerned that someone will think them impolite if they don't respond to the questions. So, most skillful conversationalists recommend starting with a question that is personal but not harmful. For example, once a famous American TV presenter got a long and fascinating interview from a notoriously private billionaire by asking him about his first job. Second, once good talkers have asked questions, they listen for answers. Making people feel comfortable isn't simply a matter of making idle conversation. Your questions have a point. You're really asking, 'What sort of person are you?' And to find out, you have to really listen. Next, good talkers are not afraid to laugh. If you think of all the people you know who make you feel comfortable, you may notice that all of them laugh a lot. Laughter is not only warming and friendly; it's also a good way to ease other people's discomfort. Finally, good talkers know how to make use of parting as a way to leave a deep impression on others. Last impressions are just as important as first impressions in determining how a new acquaintance will remember you. People who make others really feel comfortable take advantage of that parting moment to close the deal. Men have had it easier. They have done it with a smile and a good firm handshake. What about women, then? Over the last several years, women have started to take over that custom as well. But it's not all done with body language. If you've enjoyed being with someone, if you want to see that person again, don't keep it a secret. Let people know how you feel. What does the lecture say about good talkers' skills? 四项均以they开头，一项提到了other people，一项提到了strangers和close friends；其中三项描述的都是they的好处。本题考查they的好处或作用，与某类人或某物有关，听音时需弄清they的指代对象。 讲座开头部分提到，这里要讲的是健谈的人所具备的一些技巧，这些技巧有助于谈话者让他人感到自在，使他们觉得安全、舒服，还能将熟人变成朋友。分析各选项可知，选项B与原文内容相符，因此为正确答案。选项A和C文中没有提及，选项D中的strangers与原文中的acquaintances有一定的出入，故排除。

【正确答案】 A

【答案解析】[听力原文] According to the speaker, why are shy people usually more willing to answer talkers' questions? 四项均以they开头，表示的都是they的意图或想法。本题考查they做某事的原因或意图。 讲话者在谈到健谈者所具备的第一项技巧时提到，相较于性格外向的人，非常腼腆的人往往更加愿意回答问题。之后解释了原因，他们相对更担心如果不回答问题的话有人会认为他们不礼貌，这与选项A的说法相符，故选A。其他三项文中均未提及，可排除。

【正确答案】 C

【答案解析】[听力原文] What is the characteristic of all the talkers who make other people feel comfortable? 四项都是动名词短语，三项描述的都是表示积极意义的信息，题目考查某种积极行为。 讲话者在谈到健谈者所具备的第三项技巧时提到，那些在交谈时让他人感觉舒服的人会经常大笑。大笑不仅使人感到温暖而友好，还是舒缓他人不适的好方法。分析各选项可知，选项C是对讲话者所说内容的同义概括。选项A和B在讲座中没有提及。讲话者是说大笑使人感到温暖而友好，并不是说谈话者总是表达温暖而友好的情感，故排除选项D。

【正确答案】 D

【答案解析】[听力原文] What have male talkers made use of to leave a deep impression on others at the parting moment? 四项均是以不定冠词a开头的名词短语，且描述的都是积极意义的事物或动作。本题要考查的内容很可能与此有关。 讲话者在谈到健谈者所具备的最后一项技巧时提到，健谈者知道如何利用分别时刻来给他人留下深刻的印象。男性谈话者会给对方一个微笑或是一次坚定、有力的握手。这与选项D所述内容相符，选项D中的sincere与原文中的good firm语义相通。其他三项文中均未提及，可排除。