填空题
Research tells us that classroom training is only appropriate for 15% of development
needs. Not only does this cause of concern about the effectiveness of training events, it
34 also raises up the tantalizing question of what is appropriate if training is not? The broad
35 answer is workplace rather than classroom development. Research shows us that regular
36 interaction, rather than one-off events, which leads to enhanced skills and increased
37 performance. A survey indicates that with a "clean sheet of paper" (i.e. no preconceptions
38 or bad habits, as with new starters or new roles), people easily accept about, in a training
39 environment, the acquisition of new skills and approaches and the need to master
40 them. However, with individuals that already have a perception of what is being right
41 and wrong and, in some cases, extremely entrenched opinions, whether a different
approach
42 needs to be used. Not only do we need to explain reason why new skills are needed, we
also
43 need to sensitively have reassure of people that they and their old skills are not redundant,
44 but need to be adapted and updated. Researchers concluded that to change with
45 behavior, a manager needs when to interact with an individual, on average, 2～3 times a
week.