【正确答案】正确答案： Dear Mr Green, On February 23, 2017 your company moved our family's belongings from Changchun to Jilin. Upon arrival at our new home, your crew unloaded the van and placed the items where we requested without incident. We were instructed to file a claim with the office if we find any damages. Roughly 90% of our belongings arrived in tact and unharmed. Unfortunately one of the mirrors, a lamp, and a box of glassware arrived cracked. It appears as though the box shifted during the transit and caused damage to the lamp and mirror. Please compensate us for the damage caused as soon as possible. Sincerely, Li Ming