单选题 His ______ approach to the matters involved in customer complaints is intended to provide customers with satisfaction.
A. realistic
B. realist
C. realism
D. realistically

【正确答案】 A
【答案解析】初级问题 只要知道空格后approach的词性,解题就轻松了。approach既可做名词又可做动词。这里出现在his后面,所以是名词,做句子的主语。因此,空格内应填入形容词。
[高频词语] involved in 与……有关 customer complaints 顾客抱怨