问答题 1. Directions: This part is to test your ability to do practical writing. You are required to write a complaint letter according to the following information given in Chinese. Remember to do your writing on the Translation/Composition Sheet.
说明：假定你是公司职员何琳，现在替公司向另一家公司写一封投诉信。
内容如下：
1．我方于昨天收到所订购的100个烹饪用玻璃器皿。
2．由于外包装完好无损，故签单收下；打开包装后发现因处理不当已造成20个破损；
3．要求更换这20个破损的烹饪用玻璃器皿。
写信时间：8月18日
Words for reference: 烹饪用玻璃器皿oven glass 包装package

【正确答案】

August 18

Dear sir or Madam,
Our order of 100 oven glasses from your company were delivered yesterday. The outside packages of the goods appeared to be in good condition so we accepted and signed for them without question. We unpacked the glasses with care only to find that 20 sets were badly damaged. We assume that damage must be due to careless handling at some stage. We shall be glad if you will replace all these 20 sets as soon as possible.

Sincerely yours,
He Lin

【答案解析】