单选题
Questions 181-185 refer to the following letter and warranty document. Tomas Rodriguez 65 Econo Lane, Lexington, VA 24450 Phone: (801)225-8649 October 21 Arcadian Clock Co. Warranty Department 6531 West Board Street, Richmond, VA 23230 To whom it may concern, As my watch (model: 5M43-0B19, S/N: 6D8256) was clearly in need of repair, I recently took it to the Lexington Repair Center where the defective components in the watches are repaired. To my surprise, my request for the repairs to be billed to your company was declined in spite of the fact that there are still three years remaining in the coverage period. As there are no other authorized service centers in my area, I decided to pay for the repairs myself. The following are the charges billed by the service center: Parts: New mainspring……$23 New hour hand……$8 New battery……$5 Labor……$34 Total……$70 *Showing prices including tax I have included a copy of the receipt I got for the repairs and a copy of my warranty certificate. Please let me know if you need any additional information. Regards, Tomas Rodriguez To maximize the performance of our products, Arcadian clocks and watches are made with the highest-quality materials available. However, should the product malfunction within five (5) years of the date of purchase due to a mechanical defect, we will cover the cost of repairs. Please note, however, that this warranty covers the cost of parts and labor only. Shipping, insurance, and batteries may not be claimed under this warranty. In the event that the product requires repair or some other service, please take or ship it to one of the Arcadian's authorized service centers. The centers are equipped with state-of-the-art equipment to provide our customers with a wide variety of repairs and services that are performed according to Arcadian's professional standards. Please see the enclosed list of authorized Arcadia distributors and service centers in your country.
单选题
Why did Mr. Tomas Rodriguez write the letter? A. To request a replacement for his broken watch B. To request a copy of his warranty certificate C. To ask for repayment of his expenses D. To complain about an error on his bill
【正确答案】
C
【答案解析】高级问题 (第一篇文章+第二篇文章)根据保修单上的内容，“自购买之日起5年内，如因机械故障导致产品无法正常使用，本公司将承担修理费用。(…should the product malfunction within five(5) years of the date of purchase due to a mechanical defect，we will cover the cost of repairs. )”于是托马斯·罗德里格斯先生把收据复印件和保修单复印件寄到阿卡迪安钟表店，由此可推知，他写这封信是要求返还其修理费。
单选题
In the letter, the word "declined" in Paragraph 1, Line 4 is closest in meaning to______, A. rejected B. weakened C. descended D. modified
单选题
What does Mr. Tomas Rodriguez say about the Lexington Repair Center? A. It provided the service at a discounted rate B. It is an authorized service center. C. It performed unnecessary work. D. It finished the job quickly.
【正确答案】
B
【答案解析】特高级问题 (第一篇文章)托马斯·罗德里格斯购买的产品还在保修期内，Lexington维修中心却不给他免费维修，于是他写信给阿卡迪安钟表店，由此可推断，“Lexington维修中心是授权服务中心((B) It is an authorized service center. )”。(A)、(C)、(D)与原文内容无关。
单选题
What did Arcadian Clock Co. include with the product warranty? A. A warranty registration form B. A catalogue of new products C. A list of service centers D. The instruction for shipment
【正确答案】
C
【答案解析】初级问题 (第二篇文章)保修单上另附有the enclosed list of authorized Arcadia distributors and service centers(阿卡迪安分销商和服务中心一览表)，因此(C)A list of service centers(服务中心目录)是正确答案。
单选题
What expenses reported by Mr. Tomas Rodriguez will NOT be covered under this warranty? A. The cost of labor B. The cost of new hour hand C. The cost of new mainspring D. The cost of replacement battery
【正确答案】
D
【答案解析】中级问题 (第二篇文章)这是把握细节内容的题型，文中提到，“运费、保险、电池不在保修偿还范围内。(Shipping，insurance，and batteries may not be claimed under this warranty. )”因此(D)The cost of replacement battery(更换电池费用)为正确答案。