写作题 51.Suppose you have found something wrong with the book that you bought from an online store the other day. Write an e-mail to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
You should write about 100 words on ANSWER SHEET.
Do not sign your own name at the end of the letter. Use " Zhang Wei" instead.
Do not write the address.
【正确答案】 A Letter of Complaint
Dec. 17th, 2016
To whom it may concern,
I am writing this letter to make a complaint about the English book that I bought from your online store on Dec. 13th, 2016.
The English book which I have paid for is CET 4 Genuine Test Papers that is published by Higher Education Press and my order number is BJ010191 -0414. When the English book was delivered to me yesterday, I found that the book is CET 6 Genuine Test Papers. I strongly demand that you should change the English book for me or that you should refund the money to me.
Your consideration of my complaint would be much appreciated. I am looking forward to your reply.
Sincerely yours,
Zhang Wei
【答案解析】