问答题 For 2 or 3 candidates
Scenario
I'm going to describe a situation.
Your department has done well in the first half year and the manager wants to reward all the members. Talk together for about 2 minutes about some of the ways of rewarding staff and decide which three should be among the best.
Here are some ideas to help you.
Prompt material
·Flexible working hours
·Life insurance
·Wines
·Stock
·Supermarket coupon
·Childcare vouchers
·Annual leave
·Gifts
Follow-on questions
·Is money the best way to motivate staff? (Why? /Why not?)
·Is personal recognition important in keeping staff motivated? (Why? /Why not ?)
·How important is a letter of congratulations to the staff by the general manager?
·Is public recognition of team or individual achievements important? (Why? /Why not ?)
·Should companies have a budget for motivational gifts? (Why? /Why not?)

【正确答案】A. OK, shall we start? I think gifts especially well-chosen ones can be used to reward staff.
B: Yes, you're right. I kept a gift--a music-box from my boss two years ago for my excellent work. I still feel motivated when I saw it.
A. I agree. But speaking of the best way, it is to hold shares. Holding shares will make an employee feel he is one of the owners of the company. It can encourage employee participation.
B: True. And as far as I am concerned, one of the best ways is flexible working hours. Most of the employees are young mothers. If we are given flexible working hours as a reward, we will be more committed to the company. It should reduce staff turnover.
A: You have a point there.
B: So, to sum up, gifts, shares and flexible working hours are the best three among them.
Follow-on questions
·Sometimes. But for some people who take job satisfaction as more important, it may not be so.
·Yes, it is. People will feel appreciated and motivated.
·It's very important. Because it is a great honor.
·Yes, it is important because being recognized is an important human need.
·Yes, they should. It's good for motivation. A small gift can work wonders.
【答案解析】