问答题 It is not just the quantity of the praise but the quality that is hard to get right. There are three pieces of advice commonly given to managers to make their praise more effective but all are terrible. The first says that praise must be public. This is downright irresponsible. While it is never certain that praise will make the "praisee" feel any better, it is always certain that public praise will inflict heavy collateral damage on everyone else who hears it. Second, praise must be specific. Again, this is catastrophically poor advice as the detail chosen by the praiser may not be the thing the praisee wishes to be commended for. Finally, the praiser is usually told to smile. This is also a bad idea. The point of good praise is that it must look deadly serious in order to seem sincere. If it comes from some grinning fool, one knows to disregard it altogether.