问答题
· For a joint programme you are working on with another team, your team will hold regular review sessions with them. You have been asked to write a follow-up email after the project initiation meeting yesterday. · Write an email to Sherry Hong, head of the other team: — stating the purpose of the letter, — summarising the objectives of the review session identified at the meeting, — specifying the arrangement of the review sessions.
【正确答案】Dear Ms. Hong, This is further to our meeting yesterday at which we agreed to hold a series of meetings over the next three weeks to review your records with the pilot implementation of the Customer Retention Programme. As discussed at that meeting, the objectives of our review sessions will be to: · Review and evaluate the overall effectiveness of the programme; · Identify and document strengths weaknesses of the programme; · Propose customer-focused solutions to address areas of weakness; · Develop an approach and action plan for Phases 2 and 3 of the project; · Determine the staff members who will make up the Phase 2 Team. As agreed, meetings will be held every other Wednesday 10: 00-12: 00 a. m. The location will alternate between our two offices, the first one to be convened here at Meeting Room Zero on January 19th, 2009. William Kent of your MIU group is to act as the coordinator and recording secretary. As discussed, after the whole programme is completed, William will draft the summary report for review by the board of directors. I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything please give me a call at 892-7435. We look forward to seeing you at the January 19th meeting. Best wishes Elizabeth McDugall Development Team Leader