填空题

{{B}}Part A{{/B}}
{{I}} For Questions 1 - 5, you will hear a conversation. While you listen, fill out the table with the information you have heard. Some of the information has been given to you in the table. Write only 1 word in each numbered box. You will hear the recording twice. You now have 25 seconds to read the table below.{{/I}}

Subject:	E-mail
Usage:	A mode of	1.
	In business settings, it is best used to convey key information, to confirm ______; to document decisions; to contact a decision maker directly.	2.
Tips for you to improve your digital messages:	Never say anything about someone else that you would not want that person to see.
	Take time to think about your ______ line.	3.
	Avoid using all ______ letters in your messages.	4.
	Be careful about any use of sarcasm and ______.	5.