【正确答案】 C

【答案解析】[听力原文]
The monologue is an end-of-year presentation by a company chairman.
I"d like to spend a few minutes of your time looking back over the year. I"m going to divide my review into three areas: firstly, financial, secondly, personnel, and finally, technology.
On the financial front, the results have been very pleasing. Turnover has increased by 14%, costs have dropped by 3% and profits are up by 16%. So the company as a whole has performed well. Some business areas have even done better than others. Export sales have also done very well, especially in America, our largest export market. The domestic consumer market has been very competitive and will continue to be so. Relatively our results in this market are not so pleasing—let me say, just 1% up compared with last year.
Right, let"s move on to personnel. Our policy of personnel development through training and promotion opportunities has continued to be a great success. We have actually recruited 72 new staff, while 20 have retired—so there"s a net balance of 52. The training department has expanded considerably and moved into new areas such as quality assurances and sales training.
Finally, technology. I thought you would be interested to have an update since this is vital for our future growth. We have invested heavily in a European technology programme which links industry with the universities. Result so far have looked promising.
Right, those are the three main areas—finance, personnel and technology. Are there any questions, before I go on?...