单选题 From: mattcohen @ paneuroassets.co.uk
To: emirrenoff@tudorgrouphotels.com
Subject: Arrangements
Date: December 1
Dear Ms. Mirrenoff,
On November 29, I e-mailed you to make a reservation for your grand suite in the Tudor Hotel Warsaw from December 7 through December 9. Now I need to know if it would be possible to extend that by two days.
The refreshments that I earlier requested for my stay would also have to be provided, in particular the buffet lunch. I would also need the audio equipment and electronic slide presentation equipment. I'd prefer to have these set up in one of your smaller conference rooms by hotel staff by 8:00 A.M. every day. Ideally, the conference room should be above Floor 22, so that participants could get a good look at the lake which the hotel overlooks.
The extension is necessary because I have just learned that product managers from our affiliate in Prague will be arriving unexpectedly to join us for talks on our marketing strategy.
Ordinarily, I'd ask you to call to confirm whether you can do all of this and then have the revised itinerary sent over by courier. However, I have to leave the office right now to catch a flight to Madrid. If you could fax over the updated information to our office there, I'd appreciate it. I'll personally pick up the documents when I arrive. I know this is a busy time but I hope you can accommodate me on such short notice.
Regards,
Matthew Cohen, Business Development Director
Pan-Euro Assets Corporation, United Kingdom

单选题 What is the purpose of the e-mail?
A. To provide feedback
B. To request changes
C. To confirm prices
D. To make complaints

【正确答案】 B

【答案解析】这道题问的是“发送邮件的目的”，解这类题目时，我们要注意看邮件开头。由开头的“I e-mailed you to make a reservation”可以推测，这是有关“预约”事宜的邮件。接下来又谈到“Now I need to knowif it would be possible to extend that by two days”，这是在确认之前的预约“能否延长2日”，即“就预约进行调整”。

单选题 When does Mr. Cohen want to leave the Tudor Hotel Warsaw?
A. December 1
B. December 7
C. December 9
D. December 11

【正确答案】 D

【答案解析】这道题问的是“什么时候离开”。由文章开头“from December 7 through December 9”可以知道，这是最初预订的入住时间。接下来又说要延长“two days”，所以住宿日期预计要到“December 11”为止，这也正是离开宾馆的日期。“日期”问题多设有陷阱，最常见的就是这类“加法”，做题时一定要小心，避免出现失误。

单选题 What is inferred by Mr. Cohen?
A. His current company has reduced personnel.
B. His original group has expanded.
C. His job position has been raised.
D. His product line has been changed.

【正确答案】 B

【答案解析】这道题包含“infer”一词，是需要“推测”才能作答的“难”题。一般来说，文中“语气”发生变化的部分经常会成为考点。如：在这封电子邮件的第三段出现了“The extension is necessary because…”，这里对变更预约时间的必要性进行了说明。解题时，我们必须注意这类语气发生转变的句子。这里提到，原来没有计划前来参会的人员将要出席，所以是(B)。

单选题 What is NOT requested by Mr. Cohen?
A. Dining service
B. Ground transportation
C. Attractive views
D. Equipment installation

【正确答案】 B

【答案解析】解“NOT”类题目时，我们要将选项与原文进行对照。在这里，Mr． Cohen向宾馆提出的要求出现在第二段。(A)“Dining”与“buffetlunch”对应，(C)“views”对应于“participants could get a goodlook at the lake which the hotel overlooks”，(D)则对应于“the audioequipment and electronic slide presentation equipment”。因此，根据排除法可得出是(B)。

单选题 How does Mr. Cohen want to be contacted?
A. By phone
B. By courier
C. By fax
D. By personal visit

【正确答案】 C

【答案解析】这是考查“联系方式”的题目。通常情况下，商务邮件都会先写清楚事宜，而附加信息则会放在结尾。由最后一段“If you could fax overthe updated information to our office there，I'd appreciate it”可知，(C)“传真”是。关于“方式”的问题，在考试中也频繁出现。我们在阅读文章时，要注意查看答案是否隐藏于其中。