【正确答案】
B
【答案解析】[听力原文] W: Hi, Chad. What are you reading? M: Oh, the annual air travellers' report from Business Week with Prague's Franz Kafka International Airport. W: What does it say? M: Well, it says this airport ranks last in customers' satisfaction due to long flight delays, poor service and in overall oppressive impersonal atmosphere. It reminds me of my story there. W: I'm interested in that part. M: You couldn't believe I was delayed at Franz Kafka International for 31 hours. And this report says some guys are less lucky even than me. One spent three weeks waiting for the next flight. W: Wow, that's really unbearable! What about its service? M: Hmm, I was supposed to be at Gate B14, but to my surprise, I found Gate B2 next to Gate B11. No Gate B14! I asked the ticket person 'where can I find Gate B14' and they said that the airline I was flying didn't exist and everyone kept calling me ass. It was with the help of another passenger that I finally found Gate B14 in the F terminal. W: Why didn't you complain to the officials? M: I did want to. Ah, they told me, 'If there is a problem, fill out a complaint form, and place it in an envelope addressed to the name of the hospital in which you were born.' W: Horrible experience! M: More frustrating is the airport's unusual security procedure. It even includes a time consuming personal interview. W: How could that be? M: The security guard asked me for like 80 minutes: Are you who you say you are? Are you who you say you are? And finally, he wrote 'liar' on the back of my hand and let me pass. W: I should never go to that airport! What is the man reading?