填空题 have not arrived found was torn have informed have contacted received were damaged have not had showed unpacked


I am writing to complain about a shipment of tubular steel garden furniture we 1 yesterday against our invoice no. G 3190/1.
The crates 2 on the outside, and looked as if they had been roughly handled. When we 3 them, we 4 that some of the chair legs were bent and rusty, and the fabric on the seating 5 , or 6 signs of wear.
Two further crates from the consignment 7 yet, so we 8 the opportunity of inspecting them. I 9 the shipping company that we cannot accept this assignment from you, and they 10 your insurers.
As we will be unable to retail this consignment in our stores, we are returning the shipment to you carriage forward, and we shall expect a full refund.
Yours sincerely,
Hoover Howell
Managing Director