Directions: In this section there are three passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer mark your answers on your answer sheet.

Passage one

Like most people, I’ ve long understood that I’ ll be judged by my occupation, that my profession is used by people to see how talented I am. Recently, however, I was disappointed to see that it also decides how I’ m treated as a person.

Last year I left a professional position as a small-town reporter and took a job waiting tables. As someone paid to serve food to people, I had customers say and do things to me I suppose they’ d never say or do to the people they know. One night a man talking on his cell phone waved me away, then beckoned me back with his finger a minute later, saying angrily that he was ready to order and asking where I’ d been.

I had waited tables during summers in college and was treated like a peon by plenty of people. But at 19 years old, I believed I deserved inferior treatment from professional adults. Besides, people responded to me differently after I told them I was in college. Customers would joke that one day I’ d be sitting at their table, waiting to be served.

Once I graduated I took a job at a community newspaper. From my first day, I heard a respectful tone from everyone who called me. I assumed this was the way the professional world worked — politely and formally.

I soon found out differently. I sat several feet away from a person in advertising department with a similar name. Our calls would often get mixed up and someone asking for Kristen would be transferred to Christie. The mistake was immediately clear. Perhaps it was because of money, but people used a tone with Kristen that they never used with me.

My job title made people treat me with courtesy. So it was a shock to return to the restaurant industry.

It’s no secret that there’ s a lot to put up with when waiting tables, and fortunately, much of it can be easily forgotten when you pocket the tips. The service industry exists to meet others’ needs. Still, it seemed that many of my customers didn’ t get the difference between server and servant.

I’m now applying to graduate school, which means someday I’ ll return to a profession where people need to be nice to me in order to get what they want. I think I’ ll take them to dinner first, and see how they treat someone whose job is to serve them.