完形填空 Context matters when assessing a culture's strategic effectiveness. Leaders must simultaneously consider culture styles and key organizational and market conditions if they want their culture to help drive performance. Region and industry are among the most germane external factors to keep in mind; critical internal considerations include alignment with strategy, leadership, and organizational design.
    The values of the national and regional cultures in which a company is embedded can influence patterns of behaviour within the organization.
        41    Companies operating in countries with low levels of uncertainty avoidance, such as the United States and Australia, place a greater emphasis on learning, purpose, and enjoyment. Such external influences are important considerations when working across borders or designing an appropriate organizational culture.
    Varying cultural attributes may be needed to address industry-specific regulations and customer needs.     42   
    Organizational cultures in financial services are more likely to emphasize safety.     43    In contrast, nonprofits are far more purpose-driven, which can reinforce their commitment to a mission by aligning employee behaviour around a common goal.
    Strategic considerations related to a company's life cycle are also linked to organizational culture. Companies with a strategy that seeks to stabilize or maintain their market position prioritize learning, whereas organizations operating with a turnaround strategy tend to prioritize order and safety in their efforts to redirect or reorganize unprofitable units.
    It is hard to overestimate the importance of aligning culture and leadership. The character and behaviours of a CEO and top executives can have a profound effect on culture. Conversely, culture serves to either constrain or enhance the performance of leaders.     44    For individual leaders, cultural fit is as important as capabilities and experience.
    We see a two-way relationship between a company's culture and its particular structure. In many cases, structure and systems follow culture.     45   
    However, a long-standing organizational design choice can lead to the formation of a culture. Because the latter is far more difficult to alter, we suggest that structural changes should be aligned with the desired culture.
    A. For example, we find differences between companies that adopt a differentiation strategy and companies that pursue a cost leadership strategy.
    B. We find, for example, that companies operating in countries characterized by a high degree of institutional collectivism, such as France and Brazil, have cultures that emphasize order and safety.
    C. For example, companies that prioritize teamwork and collaboration might design incentive systems that include shared team and company goals along with rewards that recognize collective effort.
    D. A comparison of organizations across industries reveals evidence that cultures might adapt to meet the demands of industry environments.
    E. Although results and caring are key cultural characteristics at both types of companies, enjoyment, learning, and purpose are more suited to differentiation, whereas order and authority are more suited to cost leadership.
    F. Given the increasingly complex regulations enacted in response to the financial crisis, careful work and risk management are more critical than ever in this industry.
    G. Our own data from executive recruiting activities shows that a lack of cultural fit is responsible for up to 68% of new-hire failures at the senior leadership level.
问答题    
 
【正确答案】B
【答案解析】本文节选自Harvard Business Review(《哈佛商业评论》),原标题为The Leader's Guide to Corporate Culture(关于企业文化的领导者指南)。本文主要讲述了文化战略与企业之间的关联。第一段讲评估文化战略有效性的考量因素。第二段讲国家和地域文化的价值观可以影响组织内部的行为模式。第三、四段讲文化可以适应行业环境的需求。第五段讲金融服务业的组织文化可能更强调安全。第六段讲与企业生命周期相关的策略层面也与组织文化相关。第七段讲文化契合度与能力和经验同等重要。第八、九段讲公司文化与其特定的结构之间存在双向关系。 上句提到,公司所在的国家和地区文化的价值,下文用在具有高度机构集体主义特征的国家经营业务的公司来举例比较合适,且与下句在美国和澳大利亚等国的公司文化形成对比,故B项正确。 [参考译文] 在评估文化的战略有效性时,背景很重要。如果领导者希望他们的文化有助于提高业绩,那么他们必须同时考虑文化风格和关键的组织以及市场条件。区域和行业是最需要密切关注的外部因素;关键的内部因素包括与策略、领导和组织设计的一致性。 公司所在的国家和地区文化的价值观可以影响组织内部的行为模式。 例如,我们发现,在法国和巴西等那些具有高度机构集体主义特征的国家经营业务的公司,有强调秩序和安全的文化。而在美国和澳大利亚等不确定性规避程度较低的国家中开展业务的公司,则更注重学习、目标和享受。这些外部影响是跨国界工作或设计合适的组织文化时的重要考虑因素。 可能需要不同的文化属性来满足行业特定的法规和客户需求。通过对不同行业的组织进行比较,我们发现文化可以适应行业环境的需求。 金融服务业的组织文化可能更强调安全。鉴于为应对金融危机而导致法规的制定越来越复杂,谨慎的工作和风险管理在这一行业中比以往任何时候都更加重要。相比之下,非营利性组织更有目的性,他们可以通过将员工行为与共同目标联系起来,从而强化他们对使命的承诺。 与企业生命周期相关的策略层面也与组织文化相关。那些具有旨在稳定或维持其市场地位的策略的公司会优先考虑学习,而采用转向策略的组织则倾向于优先考虑秩序和安全性,以重新调配或重组不赚钱的部门。 调整文化和领导力的重要性,很难被高估。CEO和高管的性格和行为会对文化产生深远的影响。相反,文化可以限制或提高领导者的业绩。我们从高管招聘活动中得到的数据显示,在高管级新聘员工中,多达68%的新员工因缺乏文化契合度而失败。对于个别领导者来说,文化契合度与能力和经验同等重要。 我们看到,一个公司的文化与其特定的结构之间存在着双向关系。在许多情况下,结构和系统遵循文化。例如,重视团队合作和协作的公司可能会设立激励机制,包括共享团队和公司目标,以及认可集体努力的奖励。 然而,长期的组织设计选择会导致一种文化的形成。因为后者更难改变,所以我们建议结构的改变应该与期望的文化一致。 A.例如,我们发现,采用差异化战略的公司和追求低成本战略的公司之间存在差异。 B.例如,我们发现,在法国和巴西等那些具有高度机构集体主义特征的国家经营业务的公司,有强调秩序和安全的文化。 C.例如,重视团队合作和协作的公司可能会设立激励机制,包括共享团队和公司目标,以及认可集体努力的奖励。 D.通过对不同行业的组织进行比较,我们发现文化可以适应行业环境的需求。 E.尽管结果和关心是两种类型的公司的重要文化特征,但享受、学习和目标更适合差异化战略,而秩序和权威更适合低成本战略。 F鉴于为应对金融危机而导致法规的制定越来越复杂,谨慎的工作和风险管理在这一行业中比以往任何时候都更加重要。 G.我们从高管招聘活动中得到的数据显示,在高管级新聘员工中,多达68%的新员工因缺乏文化契合度而失败。
问答题    
 
【正确答案】D。
【答案解析】上句提到,可能需要不同的文化属性来满足行业特定的法规和客户需求。D项提到,通过对不同行业的组织进行比较,我们发现文化可以适应行业环境的需求,是对上句的详细说明,故D项正确。
问答题    
 
【正确答案】F。
【答案解析】上句提到,金融服务业的组织文化可能更强调安全。F项提到,鉴于为应对金融危机而导致法规的制定越来越复杂,谨慎的工作和风险管理在这一行业中比以往任何时候都更加重要,与上文语义比较连贯,故F项正确。
问答题    
 
【正确答案】G。
【答案解析】上句提到,相反,文化可以限制或提高领导者的业绩。G项提到,我们从高管招聘活动中获得的数据显示,在高管级新聘员工中,多达68%的新员工因缺乏文化契合度而失败,是对上句的举例说明,故G项正确。
问答题    
 
【正确答案】C。
【答案解析】上句提到,在许多情况下,结构和系统遵循文化。C项提到,例如,重视团队合作和协作的公司可能会设立激励机制,包括共享团队和公司目标,以及认可集体努力的奖励,是对上句的举例说明,故C项正确。