单选题 Who is most likely listening to the talk?
A. Bank employees
B. Relationship officers
C. Credit Union CEOs
D. Supermarket manager

【正确答案】 A

【答案解析】[解析] 95-97
Starting in January, we will place increased emphasis on retaining customer deposits. We will be raising the rates from 3 percent to 3.5 percent, and offering customers incentives, including free iPods for opening new checking accounts with direct deposits. This is in response to the aggressive push by online depositories and credit unions, which are enticing customers with higher interest rates. This is squeezing our interest margin and decreasing our profitability. At the same time, we will be switching the title of "loan officers" to "relationship officers".

单选题 How will the man's company do to attract customers?
A. By maintaining the interest rate
B. By providing online services
C. By giving free gifts
D. By changing its name

【正确答案】 C

【答案解析】

单选题 What is the main idea of the talk?
A. To inform of deposit rates
B. To attract new customers
C. To get new deposits
D. To announce future changes