填空题
·Read this text taken from an article about some key aspects of
operations management.
·Choose the best sentence to fill each of
the gaps.
·For each gap (9-14), mark one letter (A-H) on your
Answer Sheet.
·Do not use any letter more than once.
{{B}}
The Operations Function{{/B}}
Goods are tangible
items purchased by individuals or organizations for subsequent uses.
Services are intangible items that are consumed when being provided, with
the customer taking away or retaining the benefit of that service. But in
many commercial situations, what is provided or produced by an organization can
be a mixture of both goods and services. In some situations the product will
outweigh the service but in other situations it will be the opposite.
The operations function is the part of the organization that exists mainly
to generate and produce the products.{{U}} (9) {{/U}}.They have a
conversion process, some resource inputs into that process, the outputs
resulting from the conversions of the inputs, and the
information feedback
about the activities in the operations system.{{U}} (10) {{/U}}.
Economists refer to the transformation of resources into goods and services as
the production function.{{U}} (11) {{/U}}.This process is what creates
the revenue for the company making the products or providing the services.{{U}}
(12) {{/U}}.
When taking the conversion process into
consideration we must take into account that the process is subject to random
change and fluctuations. Unplanned or uncontrolled influences may cause the
actual output to differ from the planned output.{{U}} (13) {{/U}}.If
there is a circumstance in which the Yangzi River of China was to flood, the
production of rice would suffer, therefore causing an increase fluctuation in
the price of rice.{{U}} (14) {{/U}}.Fluctuations may also tend to be
caused by internal problems inherent in the conversion process. Faulty
equipment, material imperfections, and of course human errors are only a few of
the ideas that affect output quality.
A Other natural
problems such as lightning, frost, drought, too much rain, etc., will tend to be
the major reason for the fluctuation in product quality and price because of
availability.
B All producers of whether it be a physical
object or service have some basic elements in common.
C
For example, all managers in any organization will need to know how to
train their employees, appraise their performance, and so forth.
D The end product then becomes an idea where it is deemed a useful
idea due to the form, the time, or the place of their availability from the
conversion process.
E For example, such fluctuations in
the product quality or price may be due to the growing weather conditions of
many plants of fruit and vegetables.
F Once a product is
made available to the consumer, that product is sold and converted into cash for
that company and the cycle continues.
G The general goal
for all production is to create some kind of value added, so the outputs are
worth more to the consumer than just the sum of the individual inputs.
H In some situations the product will outweigh the service but in
other situations it will be the opposite.